Refund Policy

Last updated: September 15, 2026

30-day money-back guarantee

Tennis Error Management™, provided by Tennis Error Management, offers a 30-day money-back guarantee on all monthly subscription plans. If you are not satisfied with the Service for any reason, you may request a full refund within 30 days of your original purchase date.

How to request a refund

Refunds are processed by our reseller and Merchant of Record, PayPro Global. To request a refund, contact our support team through the in-app help link and we will forward your refund request to PayPro Global on your behalf.

Cancellations and renewals

You can cancel your subscription at any time from inside the Service. Cancelling stops future billing; your subscription remains active until the end of the current paid period. After a successful refund of your most recent payment, your access to paid features will end.

Statutory rights

Nothing in this policy limits any statutory consumer rights you may have under the laws of your country (for example, the right of withdrawal under EU/UK consumer law).

Contact

For refund questions, please reach us at notify@tenniserror.com and we will coordinate with PayPro Global, our reseller and Merchant of Record, on your behalf.